Our website uses cookies to bring you an easy and personalised browsing experience.
By continuing, you consent to our cookie policy on this device. For more info, please see our Privacy Statement.

Accept Cookies
We’re building our community - and our website. New features are being added all the time.
Privacy Policy
Date of last revision: 24th January 2022


Any personal information collected through the NowWhat website (“Website”) is being collected by MedTech Holdings Ltd (“MedTech”).

MedTech takes your privacy seriously and is committed to protecting the confidentiality of any personal data that you provide to us. We only retain your data for the purpose you give it to us. We will not sell it or share it unnecessarily with any third parties.

This policy will inform you as to how we look after your personal data, including when you visit the Website, and tells you about your privacy rights and how the law protects you.

The Website is not intended for children and we do not knowingly collect the personal data of children under 16.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data, currently limited to first name and last name.
  • Contact Data, currently limited to e-mail address.
  • Technical Data including internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access the Website.
  • Usage Data including information about how you use the Website.

The type of personal information we collect will evolve in the future, and we will ensure that this policy is constantly updated such that it accurately details all of the data we collect at a given time. 

How do we collect your personal data?

We use different methods to collect data from and about you including through:

  • Direct interactions. You may give us Identity and Contact Data by filling in forms on the Website or by corresponding with us by e-mail. This includes personal data you provide when you
    • register your interest in the site;
    • subscribe to our newsletter;
    • participate in a survey;
    • make a general enquiry or give us feedback via our “Contact Us” form
  • Automated technologies or interactions. As you interact with the Website or our social media accounts, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.
  • Third parties or publicly available sources. We may receive personal data about you from various third parties and public sources such as analytics providers and search information providers.

How do we use your personal data?

We only use your personal data when the law allows us to and where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests.

How do we protect your personal data?

MedTech takes reasonable steps to ensure the security of all information it collects, including that the information is protected from misuse and loss, and from unauthorised access, modification or disclosure. Your personal information may be stored and maintained in a secure cloud-based environment, which can be accessed only by authorised personnel. Some of these services are hosted by third parties located in Europe and the United States. However, as no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure, we cannot ensure or warrant the security of any information you send to us or receive from us online.

How long do we keep your personal data?

MedTech will only keep your personal information for as long as we are required:

  • to fulfil the purpose for which it was collected (and in accordance with any consents you provided)
  • by applicable laws, regulations and professional standards.

With whom might we share your personal information?

MedTech will not use or disclose your personal information, except in accordance with this policy, unless you have consented to the use or disclosure, or where disclosure is necessary to prevent injury to life or health, to investigate any suspected unlawful activity or where the use or disclosure is required or authorised by law. We will never sell your personal information to other parties. We may share your information with third parties who process data on our behalf, but only where we place obligations on them in relation to the security of the data and require them to use the data only as we instruct.

Accessing your personal information

You may request access to your personal information collected by MedTech. Please send an email to office@nowwhat.health and we will respond within 30 days of receiving your request.

Correcting your personal information

If you believe any of your personal information held by MedTech is not accurate, complete or up-to-date, we will take reasonable steps to correct the information. To request that your personal information be corrected or updated, please send an email to office@nowwhat.health and we will respond within 30 days of receiving your request.

Deleting your personal information

You may request to have your personal information deleted. Please send an email to office@nowwhat.health and we will respond within 30 days of receiving your request.

Making a complaint

If you have a complaint about our handling of your personal information, please send an email to office@nowwhat.health. We will investigate your complaint and notify you in writing as soon as possible of any decision in relation to the complaint, and in any event within 30 days of receiving the complaint.

Newsletter subscription

If you register on the Website to receive the NowWhat Newsletter, MedTech uses Mailchimp to collect your name and email and to send the newsletter to you. Mailchimp is a US-based mailing list management system which undergoes annual verification with a US-based third party compliance reviewer under the Privacy Shield verification program and has certified its compliance with the EU-US/Swiss-US Privacy Shield Frameworks. For more information, please refer to Mailchimp’s Data Security and Privacy Policy.


You may provide feedback on the Website via the “Contact Us” form, together with your email address (which we may use to follow up on your feedback).

Unsolicited information

If you provide us with unsolicited personal information, i.e. personal information we receive but have not taken active steps to collect from you, we will destroy or de-identify the information as soon as practicable (where it is lawful and reasonable to do so).


Cookies are small text files that are stored in your computer’s memory and hard drive when you visit certain web pages. They are used to enable websites to function or to provide information to the owners of a website.

Cookies help us to provide customised services and information. For example, we use cookies on the Website to collect anonymous traffic data and also to improve your experience with the Website.

In broad terms, we use cookies on our Website for the following purposes:

  • Strictly necessary purposes. Certain cookies are required for the reliable operation of the Website.
  • Analytical purposes. Analytical cookies allow us to recognise, measure and track visitors to the website and help us to improve and develop the way the Website works, for example, by determining whether site visitors can find information easily, or by identifying the aspects of the Website that are of the most interest to them. For these purposes, we may store the following:
    • the name of the domain from which you accessed the internet
    • the date and time you accessed the Website
    • the internet address of the website from which you linked directly to the website
    • the pages you accessed while visiting the Website
    • the device from which you accessed the Website
    • the location from which you accessed the Website
  • Functionality purposes. Some of the cookies on the Website are activated when visitors make a choice about their usage of the Website. The Website then ‘remembers’ the settings preferences of the user concerned. This allows us to tailor aspects of the Website to the individual user.

To make full use of the Website, your computer or mobile device will need to accept cookies, as the Website may not function properly without them. In addition, cookies are required in order to provide you with personalised features on the Website.

If you wish to remove cookies set by the Website on your browser in the future, you may delete them. The instructions for removing cookies from your computer or mobile device depend on the operating system and web browser you use. Please note, however, that withdrawing your agreement to the use of cookies on this Website may impair the functionality of the Website.

Changes to this Privacy Policy

MedTech may vary this Privacy Policy from time to time by publishing a revised version on the Website. Your continued use of the Website following such variation (and, in cases requiring your consent, the provision of that consent) will represent an agreement by you to be bound by the Privacy Policy as amended.

Our site is under development right now and our community is growing.
Please sign up for our newsletter and be the first to know about the latest developments and our progress.

    Thank you for subscribing you will now receive a welcome email. Please check your inbox and if you don’t see our message please check your spam or junk folders.
    Contact us

      Thank you!
      We will contact you as soon as possible!
      Thank you for subscribing you will now receive a welcome email. Please check your inbox and if you don’t see our message please check your spam or junk folders.
      Become a mentor
      Please fill in the form below and one of our team will be in touch

        Thank you
        We thank you sincerely for wanting to help
        Set up fundraising
        Please fill in the form below and one of the team at Race Nation will be in touch to guide you through the process

          Thank you
          The Race Nation team will be in touch soon
          Create an event
          Please fill in the form below and one of the team at Race Nation will be in touch to guide you through the process

            Thank you
            The Race Nation team will be in touch soon
            Breast Cancer Community
            We are developing a sister site for breast cancer which is expected to be launched in 2023.
            Dr. NowWhat
            Benefit from Dr. NowWhat’s 30 years of clinical experience treating patients
            Hello, I’m Dr. NowWhat, I’m here to help!
            What are you wondering about?
            Please register as a patient, former patient, or a patient supporter
            Already have an account? Log in
            Please read our Terms of Service before you proceed with the registration.
            Your account successfully created!
            Check your email to continue registration!
            Welcome back!
            Don’t have an account yet? Register
            Forgot password?
            Your account successfully created!
            Check your email to continue registration!
            Account is deactivated
            Your account has been deactivated and is queued for deletion Do you want to restore it?
            Your account was successfully restored!
            Forgot password?
            Send a link to your email to reset password.
            Check email
            You received a link in your email to reset password.
            Your email successfully confirmed!